Privacy Policy

X ONE HUB ("we," "us," or "our") operates the website at xonehub.com. This Privacy Policy describes how we collect, use, store, and protect information from users who visit or interact with our website or services. By accessing or using our site, you agree to the practices described here.

We may collect the following categories of personal data: • Contact Information: Name, email address, phone number, and company name when you submit a project brief, quote request, or contact form. • Communication Records: Records of emails, WhatsApp conversations, or calls initiated through our site for service inquiries. • Usage Data: Non-personal data including IP addresses, browser type, pages viewed, time spent on site, and referral sources collected via standard analytics tools (e.g., Google Analytics). • Cookies: Small data files stored on your device to enhance user experience and analyze traffic patterns.

We use collected data exclusively for: • Responding to and fulfilling service requests and project briefs submitted through our forms or direct communication channels. • Sending project-related updates, deliverables, and communication specific to an active or prospective engagement. • Improving site performance, content quality, and user experience through aggregated analytics. • Complying with applicable legal obligations. We do NOT sell, rent, trade, or share your personal data with third-party advertisers or data brokers.

We may share your data only in the following limited circumstances: • Service Providers: Trusted platforms and tools we use to deliver services (e.g., email hosting, project management platforms) which are contractually bound to handle data securely. • Legal Compliance: When required by law, court order, or government regulation. • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as a business asset, subject to this Privacy Policy remaining in effect.

Our website uses session and persistent cookies to: • Maintain site navigation preferences. • Analyze visitor traffic and engagement (via Google Analytics). • Optimize content delivery. You may disable cookies in your browser settings at any time. Disabling cookies may limit certain website features. We do not use cookies for behavioral advertising targeting.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal obligations. Project-related communication records may be retained for up to 2 years from last contact for quality assurance and dispute resolution purposes.

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS/TLS), access controls, and routine security reviews. However, no internet transmission is 100% secure, and we cannot guarantee absolute security of information transmitted to our website.

Depending on your country of residence, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data, subject to legal retention requirements. • Portability: Request transfer of your data in a machine-readable format. • Withdrawal of Consent: Withdraw consent for processing at any time where consent is the legal basis. To exercise any of these rights, contact us at info@xonehub.com. We will respond within 30 days.

Our services are intended for business owners, founders, and professionals aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected data from a minor, contact us immediately at info@xonehub.com.

Our website may contain links to third-party websites (e.g., WhatsApp, social media platforms). We are not responsible for the privacy practices or content of those external sites and encourage you to review their respective privacy policies before sharing any personal information.

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated by updating the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

For any privacy-related queries, data requests, or concerns, please contact our Data Privacy Officer at: Email: info@xonehub.com WhatsApp: +92-332-2568950 Subject Line: "Privacy Policy Inquiry" We aim to respond to all privacy requests within 5 business days.